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FAQ'S
PLEASE EMAIL US AT CONTACT@SWOONSTYLES.COM IF YOU HAVE FURTHER QUESTIONS. WE ARE ALWAYS HERE TO HELP!
HOW DO I RESERVE MY DATE?
The industry is experiencing a wedding boom from Covid postponements and we are filling up faster than ever! It is recommended that you book early to ensure your date is locked in! You will receive a contract via email that must be signed and returned along with a retainer. Once the retainer and contract are received, your date is secured! Contracts are received and processed on a first come, first serve basis.
DO I NEED A HAIR AND MAKEUP TRIAL RUN?
Bridal trial runs are highly encouraged for the purpose of discussing options and trying different looks that are customized to your wants and needs. A trial run also provides you and your stylist ample time to execute that perfect wedding style you desire, and takes the work out of guessing on the day of!
WHEN IS THE BEST TIME TO BOOK A TRIAL?
It's recommended that you schedule your trial run as close to your wedding date as possible. We understand that a majority of our brides are traveling in from out-of-town and may not arrive until their wedding week. In this case, consider booking your trial on the same day as your rehearsal.
IS THERE A TRAVEL FEE?
Swoon Styles operates strictly on location, therefore a standard travel fee of $75+ will apply to every appointment. Travel fees are assessed based on travel distance to the location and the number of artists assigned to the event.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all transactions via PayPal, cash, or check. We will send you a request for the final balance a week prior to the event date and it is due the day before the event. We accept one transaction only for the final balance.
WILL MY HAIR AND MAKEUP LAST?
Only the highest quality hair and makeup products are used to ensure the longevity and liveliness of your bridal look. We utilize Kenra, Moroccian Oil, and Amika hair products that help to prevent humidity and lock in your style without leaving your hair feeling stiff or heavy. Patrick Ta, Charlotte Tilbury, and MAC are among some of the makeup lines we use that offer long lasting, flawless coverage.
DO YOU OFFER DISCOUNTS?
Our rates are firm and non-negotiable.
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